Data protection and security
Privacy policy - The protection of your personal data is of particular concern to us. We therefore process your personal data exclusively on the basis of the relevant legal provisions (GDPR, DSG & TKG in conjunction with WAG, FM-GwG & BWG). In this privacy policy, we inform you about the most important aspects of data processing in the context of our website as well as in the context of our business activities.
Personal data
Personal data is information about data subjects whose identity is determined or can be determined. Data can be any information that is or can be associated with a person, e.g. your name, your address, your telephone number or your date of birth.
Contacts with us
If you contact us using the form on the website or by e-mail, your data will be stored by us for six months for the purpose of processing the inquiry and in the event of follow-up questions, irrespective of special statutory retention obligations, such as under the Equal Treatment Act for job applications. We will not pass on this data without your consent.
Cookies
Our website uses so-called cookies. These are small text files that are stored on your end device with the help of the browser. They do not cause any damage.
We use cookies to make our website more user-friendly. Some cookies remain stored on your end device until you delete them. They enable us to recognize your browser on your next visit.
If you do not want this, you can set up your browser so that it informs you about the setting of cookies and you only allow this in individual cases.
Deactivating cookies may affect the functionality of our website.
Data storage in the event of a contract
The processing of the data that you provide to us when initiating a contract serves exclusively to enable and fulfill the contract and to fulfill legal obligations (e.g. Securities Supervision Act, Financial Market Money Laundering Act).
In addition to this data provided by you for the identification check or appropriateness check as part of the contract initiation process, publicly accessible information via special databases (e.g. World Check) is also used for the money laundering check. Only public data that is necessary for the documentation are processed further; all other data is deleted.
All personal data will be deleted after termination of the business relationship with you after expiry of the national retention obligation (7 years).
Special case of IT-based advice
In the case of exclusively IT-based advice via Partner Bank's banking portal, your details are analyzed with regard to your loss-bearing capacity, relationship to risk, knowledge and preferences, which can then be used to find a suitable asset management portfolio for you (automated decision-making including profiling). As a decision is made purely on the basis of your information, this restricts your freedom of choice with regard to the predefined portfolios.
Safeguarding when transferring data to a third country
The maintenance and improvement of our technical services serve the best possible fulfillment of our contractual obligations to you. To this end, it is necessary for contractually bound IT service providers to have access to our systems, which also includes your data. Our IT service providers are based inside and outside the EU. Contractually defined standard protection clauses ensure compliance with all data protection precautions when working with IT service providers located outside the EU. With regard to the transfer of personal data to the United States of America, the applicable EU-US data protection framework also ensures an appropriate level of protection.
Your rights
• Information about your personal data
• Correction or deletion of your data if it is incorrect or not necessary for the business relationship
• Objection to processing, provided this does not conflict with legal requirements
• Data portability
• Revocation of any given consent.
If you believe that the processing of your data violates data protection regulations or your data protection rights have been violated in any other way, you are entitled to lodge a complaint with our data protection officer and the Austrian data protection authority.
Security
Your security is our top priority: We always use the most up-to-date security programs and the most secure coding and encryption procedures as well as access control systems when transferring and storing personal data in order to provide the best possible protection against unauthorized access.
Data Protection Officer:
You can contact our data protection officer at
datenschutzbeauftragter@partnerbank.at
Status: 2024